FAQ

Frequently Asked Questions

Do you ship internationally?
Yes! We offer free global shipping:

Germany & UK: 1–3 business days

USA: 1–3 business days

Europe: 1–3 or 3–5 business days

Worldwide: 5–12 business days

How do I track my order?
Visit our Order Tracking page and enter your order number to get real-time updates.

Do your products have a warranty?
Yes. All electronics include at least a 12-month warranty. For warranty-related queries, contact us at Contact-us@gameifly.store.

Can I cancel or return my order?
Yes, returns are accepted within 14 days of delivery if the product is unused and in original condition. See our Refund Policy for more.

What if my product arrives damaged?
Contact us immediately with photos of the damaged item. We’ll resolve the issue quickly with a replacement or refund.